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Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Topic	Details
Topic 1	Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultants in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.
Topic 2	Public Sector Solutions - Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.
Topic 3	Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solutions, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.

SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q98-Q103):

NEW QUESTION # 98
The Department of Disaster Assistance would like to use eSignature capabilities to send the agreements/contracts to its customers.
Which eSignature providers are readily available without much coding/configuration using Public Sector Solutions toolkit?(Choose Two)

A. eSlgnLlve
B. Adobe Sign
C. DocuSign
D. Conga

Answer: B,C

Explanation:
Explanation
Adobe Sign or DocuSign are two eSignature providers that are readily available without much coding/configuration using Public Sector Solutions toolkit. Adobe Sign and DocuSign are eSignature solutions that can be integrated with Public Sector Solutions without custom coding. They can help public sector agencies to send, sign, and manage contracts and agreements electronically. Adobe Sign and DocuSign integration can provide features such as sending a contract document for review and signatures to multiple recipients, tracking the signed contract document and updating the contract record status in Salesforce, and automatically invalidating a contract document that is pending signatures if a new contract document supersedes it using Adobe Sign Web Forms or DocuSign PowerForms. Reference:
https://help.salesforce.com/s/articleView?id=psc_admin_setup_adobe_sign.htm&type=5&language=en_UShttps

NEW QUESTION # 99
A government agency would like to ensure that the calculation for ....... Correctly; the System Administrator needs to ensure that the ...
Where in the Expression Sets can the Administrator set the data ...

A. Entry Criteria for Process builder
B. Under OmniScripts and while setting options
C. Under the Decision Table
D. Under Add Resource in Expression Sets

Answer: C

Explanation:
In Salesforce Public Sector Solutions, the calculation logic and data processing rules are often managed using Expression Sets and Decision Tables. These tools allow administrators to define complex business rules and logic without needing extensive code. For a government agency looking to ensure correct calculations, the appropriate place to configure these rules is within the Decision Table. Here's how it works:
* Decision Tables:
* Decision Tables are used to define a set of rules that determine the output based on different input conditions. They provide a structured way to manage complex logic and can be easily updated as business requirements change.
* In the context of the calculation, the System Administrator can set up the necessary conditions and corresponding actions within a Decision Table to ensure accurate outcomes. For example, if the agency needs to calculate eligibility or benefits based on various criteria, these rules can be comprehensively defined within the Decision Table.
* Setting Data in Expression Sets:
* Within the Decision Table, administrators can specify the inputs (data points) and the corresponding expressions to perform the desired calculations. This ensures that the logic is applied consistently across all relevant processes.
By using Decision Tables, administrators have a flexible and scalable method to handle complex decision logic, ensuring that calculations are performed correctly based on predefined rules.
References:
* Salesforce Help: Decision Tables
* Salesforce Public Sector Solutions Documentation

NEW QUESTION # 100
The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected.
What configuration should the Technical Consultant perform to assist with meeting this requirement?

A. Disable the Grant Access Using Hierarchies setting on the Case object
B. Set the Organization-Wide Defaults (OWD) for the Case object to private
C. Disable all approval processes on the Case object
D. Mirror the Org Chart into The Role Hierarchy

Answer: B

Explanation:
Explanation
Setting the Organization-Wide Defaults (OWD) for the Case object to private is a configuration that can help to protect sensitive HR data in Employee Experience Management. Employee Experience Management is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. The Case object is a standard object that can be used to track employee requests or issues in Employee Experience Management. Setting the OWD for the Case object to private means that only the owner of the case and users above them in the role hierarchy can access the case record by default. This can prevent unauthorized access to sensitive HR data by other users.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_employee_experience.htm&type=5&l

NEW QUESTION # 101
A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections.
Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?

A. OmniStudio
B. Action Plans
C. Business Rules Engine
D. Data Raptors

Answer: B

Explanation:
Action Plans are part of the Public Sector Solutions package and they are used to automate inspection tasks and workflows. Action Plans allow the government agency to create templates for common inspections, assign tasks to team members, track progress and status, and collaborate on inspections using Chatter.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/automate-inspec

NEW QUESTION # 102
A customer warns to provide recommendations to the public on what kind of license is required for their business (three types). Key attributes are required to determine the correct license type, such as city & county location, the volume of current business (in S), and the size of the building. The rules often change for the thresholds for the volume and size of the building, so the business needs to be able to update these rules easily.
What declarative components would be required to ask the public these questions and provide a recommendation based on the current rules?

A. Lightning Web Component for capturing answers, along with Apex to evaluate & recommend a license type
B. OmniChannel for capturing answers, along with a Reference Lookup Matrix to evaluate & recommend a license type
C. OmniScript for capturing answers, along with a Decision Matrix to evaluate & recommend a license type
D. OmniStudio for capturing answers, along with Einstein Al to evaluate & recommend a license type

Answer: C

Explanation:
OmniScript is a feature of OmniStudio, which is part of the Public Sector Solutions package. OmniScript allows the customer to create guided digital forms that can capture answers from the public and provide recommendations based on business logic. Decision Matrix is a component of OmniScript that can evaluate answers based on rules and conditions and recommend a license type accordingly. Reference: https://trailhead.salesforce.com/content/learn/modules/dynamic-assessments-with-public-sector-solutions/create-and-configure-omni-assessment-tasks

NEW QUESTION # 103
......

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PUBLIC-SECTOR-SOLUTIONS DUMPS COST | EFFICIENT PUBLIC-SECTOR-SOLUTIONS EXAM ONLINE: SALESFORCEPUBLIC SECTOR SOLUTIONS ACCREDITED PROFESSIONAL

Public-Sector-Solutions Dumps Cost | Efficient Public-Sector-Solutions Exam Online: SalesforcePublic Sector Solutions Accredited Professional